Frequently Asked Questions
Please read our FAQ before sending us a message.
Orders over chf 30 have no delivery charges. Orders under chf 30 are charged a flat rate of chf 9.
Payments can be made with Paypal, credit card, or payment slip. Mastercard and Visa are accepted with Stripe. Payment slip (bulletin de versement) is accepted only for orders within Switzerland.
Items in stock generally take 1-2 days for delivery. Occasionally I will be awaiting stock in which case the order may take 5-7 days.
With SSL 256-bit encryption, you can rest assured that your details and information are safe.
You will receive a confirmation via email when your order is placed. Once the order has been shipped, you will receive another confirmation.
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